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WCAG audits and accessible website design, done by people who build websites

Clarity.Confidence.Growth.

Accessibility isn’t a plugin you install or a badge you buy. It’s how a website is built. Made Right Media audits, remediates, and designs websites to WCAG 2.1 AA for businesses, nonprofits, and public agencies in Boise and across Idaho — and we’ve been doing it since long before the demand letters started showing up.

About one in four adults in the United States lives with a disability. Some use a screen reader. Some can’t use a mouse. Some need higher contrast, larger text, captions, or a page that doesn’t flash. When a website isn’t built for them, it isn’t a minor inconvenience — it’s a locked door. And for a business, it’s a customer who went somewhere else.

There’s a legal side too, and it’s real. ADA website lawsuits and demand letters against small businesses have climbed every year, and public agencies now face specific federal deadlines for WCAG 2.1 AA compliance. Most of the “accessibility overlay” widgets sold as a fix don’t hold up — several have been named in the lawsuits themselves.

Here’s the part that surprises people: an accessible website is a better website for everyone. It loads faster, it’s easier to navigate, it ranks better, and it works on more devices. We build to WCAG standards not because it’s a legal checkbox, but because it’s what a well-built website looks like.

Part of the Made Right Model for Growth

Website Accessibility is a Confidence phase service. In the Made Right Model, Confidence means building systems you can trust — and a website you might have to defend, or that quietly turns away a quarter of your visitors, isn’t one. Accessibility is part of how we build every site, and a standalone service for sites we didn’t build.

Learn how the Made Right Model for Growth works

Accessibility as part of how the site is built

We’re a WordPress agency first. That matters here, because the people auditing your site are the same people who can fix it — and who know the difference between an issue that’s a five-minute template change and one that means the theme has to go.

WCAG audit

A full audit of your website against WCAG 2.1 AA: automated scanning to catch the volume, then manual testing with a keyboard and screen reader to catch what scanners miss (which is most of what matters). You get a prioritized report in plain language — what’s wrong, who it affects, how serious it is, and what it takes to fix.

Remediation

We fix what the audit found, in order of impact: keyboard navigation, focus states, heading structure, color contrast, form labels and errors, alt text, link text, media captions, ARIA where it’s actually needed. For WordPress sites we didn’t build, we’ll tell you straight whether the theme and builder can get there, or whether remediation is throwing good money after bad.

Accessible website design & development

For new builds, accessibility starts in the design system — contrast ratios in the palette, focus states in the components, heading hierarchy in the templates — and is checked at every stage rather than bolted on before launch. Every site we build ships tested against WCAG 2.1 AA. It’s part of Web Design & Development, not an upsell.

Content accessibility

Most accessibility failures after launch come from content, not code: images uploaded without alt text, headings used for styling, PDFs nobody can read. We set up the site to catch these as your team publishes, and we train your team on the handful of habits that keep a site compliant.

Accessibility statement & documentation

A public accessibility statement that says what standard you meet, how to report a problem, and how you’ll respond — the kind that demonstrates good faith if anyone ever asks. For public agencies and vendors who need one, we prepare conformance documentation as well.

Ongoing monitoring

Accessibility isn’t a one-time pass. For clients on a support plan, we monitor the site as it changes and fix regressions before they become complaints.

Built for the organizations that can’t get this wrong

We’ve designed and remediated accessible websites for a state legislature, a public health district, housing authorities, and nonprofits whose entire audience includes people the rest of the web leaves out. Public agencies don’t get to treat accessibility as optional, and neither do we.

We’ve done this work for:

  • State and local government
  • Public health and housing agencies
  • Nonprofits and community organizations
  • Healthcare providers and medical practices
  • Education and private schools
  • Businesses that take payments or bookings online

Lori B.

SAGE Federation

I am so glad we chose to work with MRM for SAGE’s rebranding and new website. Their patience with our many opinions and my many questions is appreciated, and the feedback we are receiving from our members is very positive. They were also very respectful of our budget and timelines. I highly recommend MRM.

Lakewood

Montessori

MRM did a fantastic job crafting our new website and logos. They represent our school beautifully, we love how clean and easy to navigate the website is. We felt supported through the whole process. They made the experience feel very smooth, and the end result is something we’re excited to share with our community.

Lisa S.

Excel Marketing

MRM created our previous website and we loved it! So when we needed an updated design we knew where to go. They are excellent to work with and very professional. In addition, we felt the fees to create the site were very reasonable and well worth it. Thank you MRM!

Don R.

Red Dog Property Services

MRM got the job done very well! We have had several comments on the quality and design of our logo and website. Roger, David and Chloe are skilled at what they do and had some great creative ideas and suggestions! We are extremely pleased with our logo and website! We will continue to use them as we grow our business.

See our work

Accessibility is easiest to judge by using a site. Browse selected client work — turn off your mouse and tab through a few of them.

View selected work

Your website is an investment. Protect it.

Most businesses treat their website as a one-time cost. Our guide to investing in marketing explains how to think about the site as the foundation of your marketing system — and why keeping it fast, accessible, and compliant protects everything else you spend.

Read: Investing in Marketing

Let’s find out where your site stands

If you’ve received a demand letter, have a compliance deadline, or just want to know whether your website is turning people away, start with an audit. We’ll tell you exactly where you stand and what it would take to fix — including whether it’s worth fixing at all.

Start a Conversation

Not sure where to start? Take the Made Right Assessment.