WordPress and marketing training so your team can run your site without calling us
The best thing we can do after building your website is make sure you don’t need us for every small change. Made Right Media trains business teams in Boise and across Idaho to manage their own WordPress sites, publish content that gets found, and use AI tools without making a mess — so you keep us for strategy and keep the everyday work in-house.
Here’s a quiet cost most businesses carry: the website nobody on the team knows how to update. A price changes and the site says the old one for six weeks. A new hire starts and their bio goes up a quarter later. The blog has three posts because publishing one means emailing the agency, waiting, reviewing, waiting again.
Or the opposite: somebody on the team does know how to get in, and the site slowly fills with headings used as bold text, images the size of posters, and a homepage that’s been “just quickly tweaked” into something nobody would have approved.
Both problems have the same fix. Someone on your team who knows how the site is built, what the rules are, and how to do the ten things that come up every month — and who has a documented way to do them. That person makes your website an asset your business controls instead of a thing you rent access to.
Part of the Made Right Model for Growth
Training & Enablement is a Growth phase service. In the Made Right Model, Growth means the system keeps compounding — and a system only you can operate doesn’t compound, it stalls. We’d rather you own your website, your content process, and your tools outright, and bring us in for the thinking.
Learn how the Made Right Model for Growth worksHands-on, recorded, and written down
Training that happens once in a conference room is forgotten in a month. Ours is built around the tasks your team actually does, recorded so they can rewatch it, and documented so the next person can pick it up.
Website handoff training
Every site we build ships with training: how the site is structured, how to edit pages and add new ones in Bricks, how to add a team member, change a price, update a form, add an image the right way. Live, with your team, on your actual site — then recorded and stored where they can find it.
WordPress & Bricks training for existing teams
For businesses with a site we didn’t build, or a team that’s turned over, we do the same thing on your existing setup: a walkthrough of how your site works, the do’s and don’ts, and the specific tasks your team needs to own. We’ll also tell you straight if the site is too fragile to hand off and what it would take to fix.
Content & SEO habits
The handful of practices that keep content working: how to structure a page so it ranks, how to write a headline people actually search for, alt text and headings done right, when to publish and where to share it. Not an SEO course — the ten habits that matter for a business publishing a few times a month.
AI tools for your team
How to use AI writing and research tools well — drafting, summarizing, brainstorming — and where to stop trusting them. How to write a prompt that gets a usable result. How to keep customer data out of tools that shouldn’t have it. Practical, current, and specific to the tools you already use or should.
Documentation
Written guides and short screen recordings for every task we train on, organized in one place your team owns. When someone leaves, the knowledge stays.
Ongoing office hours
For clients on a support plan, a standing monthly session where your team brings questions and we answer them live. Cheaper than a support ticket, and the questions stop repeating.
Teams that run their own sites now
We’ve trained school administrators, nonprofit communications staff, agency marketing coordinators, and business owners themselves to run their websites and publish their own content. The measure of success is simple: the number of small-change emails we get drops to almost nothing, and the site gets better anyway.
We’ve done this work for:
- Education and private schools
- Nonprofits and community organizations
- Government and public agencies
- Healthcare and wellness practices
- Professional services and B2B
- Retail and e-commerce
See our work
Many of the sites in our portfolio are maintained day-to-day by the client’s own team. Browse selected client work — the ones that still look sharp years later are the ones with a trained team behind them.
View selected workWant your team using AI well, not just using it?
Our guide to AI for your business covers where small businesses should start, how to evaluate tools, and the human-plus-AI balance — what AI should handle and what it shouldn’t.
Read: AI for Your BusinessLet’s put your team in charge of your website
Whether you’re launching a new site or you’ve inherited one nobody understands, we’ll scope the training your team needs — and tell you if the site needs work first.
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